Privacy Policy

📝 1. Information We Collect

We may collect the following types of information when you interact with Subur:

• Personal Information: Name, email address, and any other details you voluntarily provide when creating an account, subscribing to our newsletter, or contacting us.
• Payment Information: When purchasing premium templates, payment details are processed securely through our third-party payment processor. We do not store your full credit card number on our servers.
• Usage Data: Information about how you interact with our website, including pages visited, time spent on pages, click patterns, and referring URLs.
• Device Information: Browser type, operating system, device type, screen resolution, and IP address collected automatically when you visit our site.
• Routine Data: Any routine plans, preferences, or schedule information you save within your Subur account.

⚙️ 2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services. Specifically, we use your information to:

• Deliver and personalize your routine planning experience
• Process transactions and send related information, including purchase confirmations and invoices
• Send newsletters, planning tips, and template updates (only if you've opted in)
• Respond to your comments, questions, and support requests
• Analyze usage trends to improve our website, templates, and planning guides
• Detect, prevent, and address technical issues and security vulnerabilities
• Comply with legal obligations and enforce our terms of service

We will never use your personal information for purposes unrelated to the services described above without your explicit consent.

🤝 3. Information Sharing

Your privacy matters to us. We do not sell, rent, or trade your personal information with third parties for their marketing purposes. We may share your information only in the following limited circumstances:

• Service Providers: We work with trusted third-party companies that help us operate our website, process payments, send emails, and analyze usage (e.g., payment processors, email delivery services, analytics providers). These providers have access to your information only to perform tasks on our behalf and are obligated to protect it.
• Legal Requirements: We may disclose your information if required by law, regulation, legal process, or governmental request.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.
• With Your Consent: We may share information for any other purpose with your explicit consent.

🍪 4. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files stored on your device that help us understand how you use our site.

• Essential Cookies: Required for basic site functionality, such as keeping you logged in and remembering your preferences. These cannot be disabled.
• Analytics Cookies: Help us understand visitor behavior, popular pages, and traffic sources. This data is aggregated and anonymized.
• Functional Cookies: Remember your choices (like preferred template formats or routine settings) to provide a personalized experience.
• Marketing Cookies: Used to deliver relevant content and measure the effectiveness of our communications. These are only set with your consent.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

🛡️ 5. Data Security

We take the security of your personal information seriously. We implement industry-standard security measures to protect your data, including:

• SSL/TLS encryption for all data transmitted between your browser and our servers
• Encrypted storage for sensitive personal information and passwords
• Regular security audits and vulnerability assessments
• Restricted access to personal data on a need-to-know basis among our team
• Secure, regularly updated server infrastructure

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we are committed to promptly addressing any security incidents and notifying affected users in accordance with applicable laws.

✊ 6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you.
• Correction: Ask us to correct any inaccurate or incomplete data.
• Deletion: Request that we delete your personal data, subject to certain legal exceptions.
• Portability: Request your data in a structured, commonly used, machine-readable format.
• Opt-Out: Unsubscribe from marketing emails at any time using the "unsubscribe" link in any email, or by contacting us directly.
• Restriction: Request that we limit the processing of your data under certain circumstances.
• Objection: Object to our processing of your data based on legitimate interests.

To exercise any of these rights, please contact us at hello@suburbanroutineplanner.com. We will respond to your request within 30 days.

👶 7. Children's Privacy

Subur is not directed at children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal data from a child under 13 without parental consent, we will take steps to delete that information as quickly as possible.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us at hello@suburbanroutineplanner.com so we can take appropriate action.

🔄 8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make changes, we will update the "Last updated" date at the top of this page.

For significant changes, we will provide a more prominent notice, such as an email notification or a banner on our website. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Your continued use of Subur after any changes to this Privacy Policy constitutes your acceptance of the updated terms.

📬 9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, we'd love to hear from you. You can reach us through any of the following channels:

We aim to respond to all privacy-related inquiries within 48 hours on business days.